shipping: all purchases will be packaged and shipped through USPS within 2 weeks. we are currently only offering shipping within the united states. we are hoping to extend our shipping locations with future drops!
in the unlikely case of the piece being damaged during shipping, please hold on to all packaging and send us an email at [email protected] with a photo of the damaged piece and package within 24 hours of receiving it. please check your spam folder if you are waiting for a reply.
product information: ceramic wares are both food-safe and dishwasher-safe, combining functionality with aesthetics.
returns and exchanges: regrettably, we do not facilitate returns or exchanges at this time.
quality assurance: ceramic wares are fired to cone six, utilizing midrange clay renowned for its durability and chip-resistant nature. please note that the handmade quality of products may result in variations in clay or glaze color, adding a unique and natural dimension to each piece as an integral part of the crafting process.
custom pieces: email us directly at [email protected] if you are interested in placing a custom order. please check your spam folder if you are waiting for a reply. custom orders will be reviewed by the artist and accepted at the artist’s discretion.