FAQ & Shipping Policies

shipping: all purchases will be packaged and shipped through USPS within 2 weeks.

currently, the shop only offers shipping within the united states. 
if you are located outside of the united states, please email your purchase inquiry to [email protected]. you will receive a response within 48 hours <3

in the unlikely case that work is damaged during shipping, please send a photo of the package, packing materials, and damaged piece to [email protected] with  within 24 hours of receiving it. please check your spam folder if you are waiting for a reply.

product information: all ceramic wares are food-safe.

returns and exchanges: regrettably, returns and/or exchanges are not accepted at this time.

quality assurance: ceramic wares are fired to cone six, utilizing midrange clay which is renowned for its durability and chip-resistant nature. please note that the handmade nature of the products may be reflected in variations in clay or glaze color.

custom pieces: email [email protected] if you are interested in placing a custom order. please check your spam folder if you are waiting for a reply. custom orders will be reviewed by the artist and accepted at the artist’s discretion.